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Sample Project on Y-Gene Marketing Strategy |
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Group Members: Muhammad Usman Mughal 071114 Waqas Farooq 071122 Naveed Hussain 071105 Shahryar 052124
PREFACE
This project is designed to provide a clear description about a new brand of jeans named Y-Gene in Pakistan. It includes firm’s introduction, objectives, market analysis and segmentation, targeting, positioning and differentiation strategies. This report further provides knowledge about product, price, place and discusses the promotional mix in detail. It also highlights the future plans of the firm. We have tried our best to fulfill the requirements of task assigned to us. It purely depends upon the reader to read it carefully and understand it. Overall this assignment provides a brief knowledge about Y_Gene in Pakistan.
In the name of Allah, the Beneficent, the Merciful. First of all we are very thankful to Allah Almighty, who provided us knowledge, energy and skills to avail opportunities and increase our knowledge and experience by completing this Project. Secondly, we are very thankful to Mr. Kashif Farooq (Jeans Exporter) and Mr. Khuram Khan (Dress designer at Levis) for providing us valuable information that really made it possible for us to complete this project. Their guidance provided us every opportunity to understand the business. Finally, we especially thank to our course instructor Mr.Jawad saleem, who guided us at every stage and provided us with valuable advices, so that our work completed successfully.
Table of Contents: Table of Contents:Introduction 3 Introduction 5 Organizational Profile 5
Introduction After five years of serving with a jeans manufacturing unit, four friend joined hands to launch their own brand of jeans on the basis of partnership. So a firm was established in 2004, as a result of partnership in which all of them contributed equal finance. Brand was started with an innovative name of “Y_Gene”. Firm started its work without establishing any unit and got its supplies of finished product from different units. Firm employed a team of fashion designers that developed their designs, cuts and colors and then suppliers were strictly supervised to observe those specifications by the company employed fashion designers. The brands of Levis, HANGTEN and CHENONE were regarded as competitors. Analysis of the cost, projected budget of sales and estimated profit analysis are given in the coming pages. After three years company is in profit now. Initially it started with a 0-channel distribution from its own exclusive outlets but then to push the sales; product was placed on the well known stores of the country. Company is working as a local company and is not exporting yet. Company is working exclusively in men jeans and main focus of the brand is compassionate and fashion seeking youth of upper and middle income class.
Organizational Profile Name of organization Y-Gene Nature of organization Local Type of organization Profit oriented Organogram
CEO FINANCE QUALITY CONTROL RESEARCH & DEVELOPMENT MARKETING
Objectives To achieve high market share and earn profit by establishing brand while generating huge circle of loyal customers Mission statement “We are satisfying our customers by providing them with high-fashioned, self expressive, high quality jeans, with diverse choice of colors, at reasonable price” Pest analysis/Macro Factors Demographic factors In Pakistan percentage of youth in the population is very high which is favorable for the business as the product is basically though for youth. Generation X and generation Y are in reasonable percentage in Pakistan. Young married and bachelors, professionals, semi skilled and skilled people are in favorable percentage to favor the product. Economic Factors Upper class people are in less amount but they may prove highly profitable as they are gold and platinum customers. Purchasing power of middle class people is alsi rising because of flow of plastic money in the country. Theses two classes are regarded as potential customers of the company. Physical & Technological factors Infrastructure and structures are developing rapidly in the country and their present situation is also healthy and satisfactory. Communication systems and transportation of the material through road, railways and aerial channels is very much feasible. As people are getting more educated, they are accepting innovations and pace of change especially in the fashion industry is really at rise. Change is accepted at a satisfactory readiness level and provides an opportunity to the up-coming company to experiment new styles and innovations. Social and Cultural Factors People in Pakistan are becoming brand consciousness and this branding wave is at its peak. Among youth jeans is very much liked and it is getting inside the culture. Moreover psychographics are also favorable for launching a new brand of jeans. Innovations and new trends are liked by people. Political and legal factors As such there is no legal and political restriction to launch jeans in Pakistani society. However before launching the product, services of a qualified lawyer will help to deal with all the specifications regarding the trademark and logo registration and to get information about all the government liabilities necessary to be fulfilled by an upcoming company. Political stability will favor the business and FDI in last 7 years encourage investing in the business and provides a glimpse of the foreign companies as well on political situation.
SWOT Analysis Strengths § Previous experience in business§ Qualified fashion designers§ Masculine brand nameWeaknesses § Company is not having its own stitching unit§ Fewer outlets in the country§ Difficulties in finding the reputed retailers and stores to well place the brand in some parts of the countryOpportunities § Reasonable percentage of youth in Pakistan§ People are becoming more brand conscious§ Because of rising education rate, people are becoming more innovators§ People are willing to pay more for their psychological satisfaction§ Pace of change and change acceptance is satisfactory and reasonableThreats § Aggressive marketing of competitors§ Vast experience of the competitors§ Most of the competitor companies are multinational and are very resourceful, and may give very tough time while competingCorporate Portfolio Analysis/ BCG Matrix
Micro factors Customers Y_Gene has identified its customers as young working men, professionals, teenagers, upper class and middle class school. College and university students and passionate and fashion conscious people of upper and middle class. Students are recognized as iron customers, whereas working men, professionals and on job males are recognized as gold and platinum customers. Competitors Y_Gene has identified its competitors as Levis, Hang ten and ChenOne, Levi Straus, and Y_Gene is in direct competition with its competitors. In its competition, Y_Gene is follower and is giving a “favorable” competition to its competitors. As a follower firm has adopted “Adopter strategy” and has benchmarked its leader to give a better product. Supplier Company is not having its own stitching unit and is getting finally finished and packed product from its suppliers. Firm’s fashion designers work in collaboration with theses suppliers to take work according to their specifications which are strictly observed in every step of manufacturing the jeans. Distributors Initially firm came up with 0-level channel and product was sold only at company outlets. But in the recent years, to enhance the sales, company has adopted multi channel distribution and is placing its product on the renowned stores through out country like HKB in Lahore, ARY in Karachi etc.
Market Information System Data sources Wile doing the research data was collected by using both, primary and secondary sources. In secondary sources we analyzed the data already present on internet and through other sources like competitors sales analysis etc. For gathering the primary data, a survey questionnaire was surveyed and personal interviews were also conducted. Moreover different colleges and universities were visited by our teams of fashion designer to assess to taste of the youth. It was also an activity of creating hype about the product before its launch. Research approach Approach adopted for the research included questionnaire that included different open –ended and closed-ended questions to assess the taste, demand and expectations of the people from a new brand. Theses questions were designed in a way so that data donor can express its views in open-ended part and then in closed-ended part of the questionnaire, peoples response under certain possibilities were assessed. Personal interviews of people were also conducted. Armature fashion shows were organized and sponsored in different fashion schools and colleges, which not only provided the opportunity of assessing people’s expectations but also became a source of awareness of brand among people, before its launch. Contact methods Data donors were contacted in both physical and indirect ways. Questionnaires were given by hand and interviews were conducted physically. In fashion shows behavior of people towards different type of styles and colors were also observed.
Segmentation Market was segmented while considering following characteristics § Age was major segmenting factor in the process§ Different segments were formed on the basis of their income level and monthly pay etc.§ Education was also a major deciding factor of different segments.§ Social classes were segmented§ People with different “life styles” were placed in different segments§ A very important characteristic of the segmentation was different attitude of people towards the product.Targeting On the basis of above segmentation, attractiveness of different segments was considered. Profitability analysis of different segments and compatibility of different segments with our product’s features, following segments were targeted. § Variety seeking and passionate youth, teenagers and upper & middle income students of colleges, universities and schools were focused§ Self expressive and innovator young working males and professionals are regarded as potential customers of our product.§ Fashion conscious males of the upper and middle classStrategy of target marketing Product specialization is the strategy adopted by the firm. Only one brand of jeans was launched in all the markets of the country and all outlets were selling the same brand. Product Specialization
Patron of Targeting Cluster
Positioning Positioning statement “Mutating Jeans Mania” Positioning attributes § Fashion§ Variety§ Quality§ StylePositing attributes are deliberately chosen as abstract as they are not having any limit and provide a better room for the positioning
Differentiation Product differentiation Product is differentiated as high fashioned and self expressive. Firm’s image, logo and symbol are also a differentiation feature of the product. Product has a very masculine oriented name which rightly and precisely describes its exclusiveness for high fashioned and style seeking males. Channel differentiation Company is having its own outlets as well as product is placed at renowned stores of the country. HKB in Lahore, ARY in Karachi etc are its retailers and are having very good market place which is further helping the brand to gain more worth. Personnel differentiation Added advantage of buying the jeans from its outlets is that fashion designers are deployed on the outlets that provide advice to the customers to buy jeans that best suit their physique. Service differentiation Services provided by the fashion designers are added benefit of buying product from the outlets of the firm. Image differentiation Brand’s innovative name, logo and symbol is its differentiation features.
4P’s Product Level of products
Product hierarchy
Product attributes Concrete attributes Jeans itself is the concrete product and is having tangible benefits. Abstract attributes Abstract attributes are those attributes that are not measurable. Abstract attributes are the major focus of the marketers today as it has opened up a horizon for focusing on wants rather than on the needs. Y_Gene is focusing on the following abstract attributes in its advertisement campaigns as well. § Design§ Color§ Quality§ StyleProduct class Tools of brand building used by Y-Gene • Professional Fashion Shows are arranged and sponsored by the Y-Gene in which different top models of the country are paid to participate. Such shows promote sales and build the brand as well.• Amateur Fashion Shows at renowned schools and colleges/universities are organized to inculcate the brand loyalty among youth and gives a feeling that brand is always there to make them aware of the new trends.• Achieving Brand Loyalty by persistent and consistent offers• Different models and celebrities are contracted as brand ambassadors of the product• Fashion Designers helping customers at outletsPrice Y-Genes initially came up in the market with a promotional price strategy which was introductory and for a short period of time. It helped the brand to grab the attention of its potential customers. Presently Y-Gene is following brand pricing. Even though, psychological discounts are given on at special events e.g. Eids, charismas and new-year etc.
Place Initially company had placed its product on its own outlets only. Lahore, Islamabad and Karachi were selected for opening outlets having in consideration the percentage of potential customers, developed infrastructure and easy availability. But then in the coming years, to push the sales further company decided to palce its product on the renowned store and shopping centers of the country. This strategy helped company a great deal because in many cities company found developed and well reputed stores to place its product. Several incentives were given to theses well reputed retailers to better place the product. So initially company was following zero level channel but then it switch on to selective distribution. The objective behind this strategy was to push the sales and to achieve a higher volume of sales to get more profit. Different retailers and stores are evaluated on the basis of their performance in the sales time to time and it further helps the company to take decisions in the future about the selection of retailers or about the incentives and measures to be taken to improve the sales further.
Promotional Mix Company is following four tools of promotional mix · Advertising· Sales promotion and publicity· Public relationing· Direct marketingAll theses promotional tools are briefly discussed in the following lines. Advertising Initially informative ads were designed to create hype about the product. Then persuasive ads were used after the launch of the product and youth was persuaded by focusing on the exclusiveness of the brand as men’s wear.
How five M’s were used Mission of the ads were decided to be informative, before the launch of the product, and then persuasive after its launch Objective Company was not having very huge finances for advertising so the method adopted by the company was objective task method. Message was decided by the company to be innovative and when before launching the product commercially, teams of fashion designers used to go to different colleges and universities, the format of the messages as shown and evaluated by the response of the people and then response was assessed. In execution of the message, company used a specific life style in its ads to create an appeal for the youth. Following media vehicles were used invariably by looking at company’s objectives, reach of theses media vehicles, frequency, impact. · Billboards· TV & cable· Banners· Weakly family magazines/fashion magazinesAll are discussed in following lines
Billboards Before launching the product media hype was created among the people by placing billboards in busy and posh areas of concentrated potential customers. On these boards people were informed about the innovative name of the product and most of the attributes advertised were abstract. Theses billboards were having messages like; “Y-Gene, mutating jeans mania” “Y_Gene, decides men” “Y-Gene, a difference in you and men” “Fashion, Quality, Style, Variety………… you can get all in one?”
TV and cable As the main focus was youth and working man of a specific life style , then ads were on-aired on the times and channels, where opportunity to approach the target audience was maximum. TV channels like PALY, MUZIK, MTV, AAG, ARY, GEO were selected and were used to advertised at the times when our target audience was expected to attend the message. Youth are more interested in the music channels, so they were approached through theses channel. For our target market of working youth males, we approached them in some business programs and on the times when there were opportunity to portray our message to them. Banners Banners informing the customers about the new offerings were placed at the places where target audience was more likely to attend it. Weekly and fashion magazines Fashion magazines and weekly magazines were used as media vehicles of printed form, as our target market is more likely to expose over these magazines.
Sales promotion and publicity · Fashion shows are conducted by the brand in which models are hired and then after show POP is arranged their on the place.· Tie_in_Promotion is done with TOBACCO MASTER
Public relationing Workshops are organized by the Y-Gene in the fashion schools and colleges to introduce innovative trends and fashions among the youth. Amateur fashion shows are sponsored in the schools, colleges and universities. Moreover free passes of the professional fashion shows are given to our gold and platinum customers. Similarly in promoting the sales, on every purchase from the outlet, customers are given coupons to get enter in the draw to get free tickets of the fashion shows.
Direct marketing Our website is having enormous information about our offerings and is providing knowledge about the trends and fashions. Our sales force at the company outlets keeps the particulars of our gold and platinum customers and then by calling and e-mailing, theses customers are informed about the new offerings by the outlet.
Problems faced the brand Since the launching of the brand, it has faced several problems. Some of those problems are stated below. · Limited resources of the company caused it to face serious challenges from its resourceful and vast experienced competitors. It was an uphill task to survive and establish in the market in the presence of strong brands.· Company faced the problem of delays in the orders by the suppliers of stitching units. Even though theses problems never hampered the sales, as they were more near to reorder point rather than shortage. To sort out this problem, company has now decided to establish its own stitching unit.· Initially product was available only from the firm’s outlet, and thus company was not able to sale the product in the entire country , as opening an outlet in every city was financially not feasible for he company. Then it placed it product on well reputed stores to cope this problem. Company found well reputed stores in most of the places which further enhanced its brand value.
Summary On the basis of the entire report we can summarize following lines. · The firm that started its business in 2004 is now in profit and is further exceeding its business by globalizing the brand.· Initially firm recognized it as a follower and it is giving favorable competition to the industry. As a follower it has adopted the ‘adopter strategy’.· The target market of the company was recognized as upper and middle income class fashion seeking, self expressive, quality and style conscious youth and young professionals and working men.· Firm is not having its own stitching unit and is getting its finished product from different units. Company’s fashion designers are working with those units and are supervising them by giving instructions and specifications about the material and stitching. Initially this strategy was adopted to better allocate the limited finances. In future company is looking to establish its own stitching unit.· Company launched its product after having a research to assess the expectations of the market. In this process, questionnaire surveys, face-to face interviews and market situation of the competitors was analyzed.· Promotional price was used in the initially. Now company is using brand pricing and psychological discounts are also given on the important events.· Initially product was available only on the company outlet but then to push the sales, product was placed on the renowned stores of the country.· In promotional mix, advertising, sales promotion, public relationing and direct marketing were selected. Media vehicles used to attend the target market were TV, fashion magazines, billboards and banners.
Future plans Brand has completed almost three years of its creation and is now planning to increase its business. Future plans of the business are summarized below. · Firm has decided to extend its business in the other areas of the country and internationally as well. So in future firm is looking to extend its outlets throughout the country. More numbers of outlets will be an added benefit for the repute of the brand. Rawalpindi, Faisalabad, Peshawar, Hyderabad and Quetta are under consideration for launching new outlets. Feasibility analysis has favored theses places.· Brand has decided to globalize itself. According to future plan in near future brand is planning to establish its outlets in Dubai. Homework on infrastructure and to find places is in progress.· To extend its business, firm will need more efficient supply of the finished products. So firm has decided to establish its own stitching unit. It will be a step towards cost effectiveness and will help to make firm’s operations more efficient. Now company’s fashion designers have got enough experience to look after the operations itself and it will become more convenient for the company to experiment with different fibers and styles. Company has foreseen this development as a challenge, as it will need more employees to find the suppliers and stitching of the jeans.· To further improve the image of the brand, company has decided to contract with the top male model of Pakistan for 2 years and this model will be performing in the coming ads of the brand. In this way company will be able to better appeal its target market and brand will be better represented by this model.· Limited resources of the company caused it to face serious challenges from its resourceful and vast experienced competitors.
Conclusion Following conclusions are drawn · Organization is a profitable sort of organization and is profit oriented in its nature.· Firm is having its outlets in Lahore, Karachi and Islamabad but product is available in the renowned stores in the other parts of the country as well.· Brand is follower in competition and is giving favorable competition. Brand has adopted adapter strategy· Brand has targeted the upper and middle income class fashion seeking and self expressive youth and professionals.· Zero level channel of distribution was adopted first but now multi channel distribution is done.· Promotional prices were used at promotion. Now brand pricing is followed with psychological pricing on the occasions.· Promotional mix is a combination of advertising, sales promotion, direct marketing and public relationing. Different media vehicles are used having in consideration of their impact and exposure to the target market of the brand.· Brand was not having its own stitching unit, but now planning to establish its own unit. As an effort to globalize the business brand is also working on to open outlets in Dubai· Product is on its maturity stage.
Suggestion & Recommendations In the light of all above findings and conclusions, following suggestions and recommendations are valid § Firm should have its own stitching unit to reach to cost effectiveness and to keep a keen check on the quality of the jeans to main the repute of the brand.§ Firm should globalize its business in other countries as well.§ Company should contract with the well suited showbiz model having compatible personality with the image of the brand.§ Company should have do efforts to promote the business. Any exclusive brand of men, may be of some other type of product, can be approached in this process.§ More outlets should be opened in cities where potential customers are in large numbers. Taking brand to such country will improve brand’s repute and image.
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